1
Independent merchants are losing customers to chains and online-only competitors.
Their websites haven't kept up — and the bigger players spend more on theirs each year than most members make in a quarter.
For UK buying groups and their members
Help your members compete online — without sending them shopping for an agency.
Most independent merchants need help with their websites — but finding the right firm is hard, and signing one is harder. We've fixed both. Your members get a trusted partner, a contract you've already approved on their behalf, and they can be set up in 15 minutes. You get a useful new member benefit with no upfront cost.
Trusted by 1,000+ merchants worldwide. 17 years building and supporting online stores.
Adobe Commerce Gold Partner · Shopify Plus Partner · Hyvä Premium Partner · BigCommerce Elite Partner
Why this matters for your members.
2
Hiring a web firm is slow, risky and confusing.
Six weeks of sales calls. Five proposals to compare. Hard-to-read contracts. Most members never start, even when they need to.
3
Buying groups are perfectly placed to fix this.
You already negotiate better terms with suppliers on members' behalf. The same idea works for digital — and that's what this page is about.
What kind of website do your members have?
We work with members on every type of setup.
Members in any buying group are on a mix of different website systems. Some run enterprise commerce platforms, some use modern SaaS tools, and some still rely on older custom-built trade portals. Here's the simple version of how we help each — pick one or let it cycle.
We also help members on WordPress / WooCommerce, Shopware, Salesforce Commerce Cloud, headless builds, bespoke .NET systems, and ERP-connected commerce setups.
Member on WordPress, WooCommerce, Shopware, Salesforce Commerce Cloud, NetSuite, SAP, or starting from scratch? We cover those too →
How the partnership works
Two simple tracks: one for the buying group, one for each member.
The first step is a practical conversation. For the group, we check whether the partnership would be useful for members. For the member, we understand what help they need and recommend the right way to work together.
Simple version
For the buying group: check the opportunity, agree the terms, prepare the rollout, and introduce Scandiweb to members.
For the member: understand the business, choose the right support option, complete onboarding, and start the first agreed work.
For the buying group
- 01
Partnership call
We understand the member base, current digital needs, and where Scandiweb could be useful.
- 02
Agree terms and process
We agree the member terms, how enquiries are handled, who does what, and how Scandiweb is introduced to members.
- 03
Prepare the rollout
We create the materials needed to launch the offer, such as a landing page, member announcement copy, and internal briefing notes.
- 04
Introduce Scandiweb to members
The group shares the offer through its usual member channels. We review early conversations together and adjust the process if needed.
For each member
- 01
Business and support call
We understand the member's business, website, platform, current issues, internal team, and support needs.
- 02
Walk through the options
We explain the available routes: ad-hoc support, dedicated continuity, or a fixed-price project. We also show how requests, estimates, approvals, testing, releases, and communication work.
- 03
Onboarding and kick-off
If the member chooses to proceed, we set up access, communication channels, project tools, key contacts, and a kick-off meeting with the support team.
- 04
Start with the first agreed tasks
We agree the first tasks or priorities, estimate the work, and start once approved. From there, the member has a clear process for requesting work, approving estimates, checking completed work, and releasing changes.
What members can actually buy
Two clear commercial routes for members.
Scandiweb gives buying-group members two clear commercial routes: a flexible support model for ongoing needs, and fixed-price projects for clearly defined outcomes.
Flexible support model
Support
Choose the support model that matches your pace. Members can start with ad-hoc support, move into dedicated continuity, or switch back if needs change.
Ad-hoc Support
On call when you need us
For members who need expert help occasionally, without reserving monthly capacity.
Ad-hoc support is best for stable stores, urgent fixes, investigations, patches, audits, and smaller improvement work where the need changes month to month.
How it works
- Submit a request when something needs doing
- We review the issue and estimate the work
- You approve before anything starts
- We deliver, QA, and release through a controlled process
- You only pay for approved work
Best for
- Bug fixes, security patches, performance issues
- Platform investigations and small feature requests
- Magento, Shopify, WooCommerce, .NET or custom platforms
- One-off improvements
Dedicated Continuity
A team that lives on your account
For members with active roadmaps, frequent changes, or stores that need continuous improvement.
Dedicated continuity gives you the same team working on your platform week after week, so knowledge builds over time and delivery gets faster.
How it works
- Same delivery team stays close to your store
- Weekly planning and prioritisation
- Ongoing delivery across support, fixes, and improvements
- Priorities can shift as the business changes
- Capacity can scale up or down based on need
Best for
- Roadmap delivery and conversion improvements
- B2B trade portals; ERP, PIM, stock, pricing and supplier data
- SEO, analytics and performance
- Magento / Adobe Commerce, Shopify Plus, headless, multi-platform
- Long-term platform growth
Defined outcomes
Fixed-Price Projects
For defined work with a clear scope, timeline, and commercial outcome.
Fixed-Price Projects
Clear scope. Clear price. Clear outcome.
For members who know what they need, or where the work can be clearly defined before delivery starts.
Fixed-price projects are best when there is a specific business outcome, platform change, or technical milestone to deliver.
How it works
- We define the outcome and scope
- Member receives a fixed proposal before work starts
- Delivery plan, timeline, team and responsibilities agreed upfront
- Work is QA-tested and released through a controlled process
- Handover, documentation and launch support included
Example projects
- Magento 2 / Adobe Commerce upgrades
- Hyvä frontend builds and migrations
- Shopify ↔ Magento migrations and full replatforming
- B2B trade portal builds and improvements
- ERP, PIM, OMS, pricing, stock or supplier-data integrations
- Checkout, search, navigation and product-page improvements
- Core Web Vitals and performance projects
- Analytics, SEO and structured-data clean-up
- AI-built, unstable or unfinished website rescue
- Conversion sprints on the highest-impact revenue leaks
How members typically use this
Pick the route that matches the moment.
Some members use ad-hoc support for occasional fixes. Others move into dedicated continuity when they need a team that stays close to the platform. When the requirement is clear, Scandiweb can scope the work as a fixed-price project.
Flexible support when needs change. Fixed-price delivery when the outcome is clear.
Proof, not promises
The kind of work your members will actually get.
Same senior team, same fixed-scope model. Names anonymised where required by NDA.
PUMA
Global apparelHeadless replatform across 30+ markets
+27%mobile conversion
Rebuilt the storefront on a headless stack so each market team can ship campaigns without waiting on engineering.
Read the write-up
New Balance
Apparel · DTCMagento performance turnaround
1.4sLCP on mobile
Found the real bottleneck (third-party tag bloat, not the platform) and shipped a fix in six weeks. No replatform sold.
Read the write-up
B2B distributor
Industrial supplyQuote-to-order in the storefront
−63%manual quote handling
Added gated pricing, quote requests, and net-terms checkout. Sales team got their afternoons back.
Read the write-up
Want the one-pager for your board?
A two-page PDF covering the offer, the terms, the framework MSA summary, and what members get. Designed to forward, not to read on a sales call.
No catch, no upfront fee, no exclusivity.
The terms are simple, written down, and the same for every group we work with.
No upfront fee
The group pays nothing to launch the partnership. Scandiweb absorbs the setup cost.
No exclusivity required
Continue working with any existing partners. We earn the relationship from each member individually.
90-day review
If it isn't delivering for your members in 90 days, we walk away. No long-term lock-in.
Framework contract pre-reviewed
Your legal team reviews one Master Services Agreement once. Members sign a one-page adherence form.
About Scandiweb
Who we are.
Founded in 2003, Scandiweb is one of the most experienced eCommerce engineering teams in the world. 700+ engineers and consultants across offices in Riga, London, New York, Berlin, Warsaw, Lisbon and Cape Town look after merchants from one-shop independents to global retail groups.
We hold top-tier partner status with Adobe Commerce, Shopify Plus, Hyvä and BigCommerce — and we've modernised 1,000+ merchants across 50+ countries.
1,000+
merchants modernised
700+
engineers & consultants
50+
countries served
17+
years building commerce
Questions we hear from buying groups.
The honest answers. Nothing dressed up.
Ready to talk?
20 minutes. No deck. Just a conversation about your members.
Pick a slot directly
See real availability and book a 20-minute intro with our partnerships team. No prep needed.
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We'll respond within one working day.